Frankfurt Airport Tax Refund
If you have packed your purchases in a bag that you will be checking, tell the check-in assistant. Your bag will then be returned to you with a luggage tag attached to it. Now go with it to a customs desk. To find out where one is located, you can consult our website, the Frankfurt Airport App, or one of the information kiosks around the terminal. Have your completed tax-free forms, passport, and boarding pass ready. The customs officer will check your documents and may ask to see the merchandise too. You leave your bag there to be taken to the luggage conveyor system. After receiving a customs stamp, proceed to any service provider to get your refund. Most of them have their counters next to the customs desk. If there is a long line, you can find more after clearing the security check.
If you will be carrying your purchases into the aircraft’s cabin, you don’t need to say anything at check-in. After the security checkpoint, go first to customs and then to a tax refund service provider.
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